Terms & Conditions

GENERAL TERMS & CONDITIONS

This document sets out the General Conditions of Use and the General Conditions for Online Sales on the Bona Fide website. Navigation on the website and/or purchase of any product through it implies acceptance of these General Conditions.

 

1.1 Ownership of the Online Store

The domain name and online shop available on Bona Fide (hereinafter referred to as “online shop” or “website” only) is the property of The Bona Fide unipessoal lda, based at Guimarães, with the NIF 515140570 and holder of the The Bona Fide trademark.

 

1.2 Scope of application

These General Conditions regulate the visit/navigation and the buying and selling operations carried out in the online shop, between any singular person who uses it for a purely personal purpose, as final consumer, with no intention of reselling the items he buys there, and Bona Fide as responsible for the marketing of his products through this online shop.

The User undertakes to use this website in compliance with the provisions of applicable law, refraining from using the page for activities contrary to the law, morals and good customs, or rights and interests of third parties.

The intellectual property of Bona Fide is considered, and as such, protected by the rules of Industrial Property Law, all brands, distinctive signs, images, texts, photographs and any other works/works reproduced or represented in the online shop, and therefore any reproduction or total or partial representation of the same website or of any elements therein is prohibited.

 

1.3 Amendment of these Conditions

Bona Fide reserves the right to modify freely and at any time the General Conditions in order to adapt them to the applicable legislation, without the need for any prior notice.

It also reserves the right to unilaterally modify at any time, without prior notice, the presentation and content of the website on products, prices, promotions, commercial conditions and services. These modifications will serve to improve the website, while improving the services offered to the User.

Despite all the attention given when preparing the contents of the website, the information, texts, graphic documents and / or other services may contain errors or be incomplete. In such situations, Bona Fide shall not be liable for any damages resulting from the use (or inability to use) of the website, including damages caused by viruses or any inaccuracy or inaccuracy of the information.

 

1.4 Commercial Policy
The sale underlying each order placed by the Customer is made under reservation of title, so the products are the property of Bona Fide until full and effective payment of the amount due.

 

1.5 Information on the Products

Bona Fide takes into account information on the essential characteristics of products through technical descriptions shared by its suppliers, and photographs illustrating the products marketed.

The images and photographs of the products, although trying to be as reliable as possible are illustrative, so the Customer should consider the possibility of differences in color, appearances of shape, which may also be due to the monitor and web browser used by it. Therefore, we recommend the Customer to consult carefully and in detail the product and its characteristics, in order to ensure that they are duly checked at the time of purchase.

 

1.6 Price Information

The retail prices indicated in the online shop are shown in euros (€), and are subject to Value Added Tax (VAT) at the legal rate in force. This value will always be included in our prices.

The costs of the shipping service are the responsibility of the User/Buyer, and are added to the total value of the selected products. The User will be informed of these charges before confirming his order and completing the purchase process.

Bona Fide reserves the right to change prices at any time. However, it compromises to apply the rates and prices indicated at the time of placing the purchase order.

In the event of a computer, manual, technical or any other source error that causes a substantial change in the retail price not foreseen by Bona Fide, the purchase order will be considered invalid and cancelled.

 

1.7 Purchasing Process

To make a purchase order, you need to access www.bonafide.pt and follow the steps below.

 

1.8 Selection of Products

Throughout the navigation in the online store, the Customer can view all available articles and variants, and can select those that best serve their purpose of purchase. You should insert those you wish to purchase in the virtual shopping basket, and can always delete any of the items previously inserted there, without prejudice to orders for other products. Once you have finished the selection process, you should review your order and verify that it is in conformity. You should now proceed to your payment, thus confirming the order.
It is the responsibility of the Customer to ensure that all necessary data are indicated correctly and completely, because only this way the Bona Fide can guarantee the acceptance of the order and subsequent delivery.